"I have spoken to Riaan and he was very polite and professional. He also offered me a much better premium with lot of benefits. Thank you"

"Wonderful service received from Renee Cowley (customer service consultant) - With relief and gratitude …"

"Since taking out the policy in 2018, with some issues and difficulties, OnePet (client services, website, app) has been improving all the time. Easy to use, speedy and good replies to e-mails, fast payouts (should one not use the Oneplan Claim Card). I do recommend them to any pet owner."

"Riaan was outstanding, thank you for making a tedious job a pleasant on"

"What a great experience with Moses! I m sure I will be very happy with Oneplan as it was actually what I needed for my fur babies. And everything was explained clearly and in detail!"

"Had a great conversation with Moses who kept me informed correctly and allowed me to ask the right questions with regards to my fur baby and her insurance plan we chose. I look forward to being apart of one plan pet insurance especially for our fur baby. Thank You Moses, sad to say but alot of consultants are rude or short and all they want to do is get the business and then shove u off so I appreciate Moses and his telephone manner which was friendly and allowed me as the customer to ask what I needed to know . Taryn"

"I had a call with Moses Mokoane today. What a great experience. He was professional and to the point. He explained everything thing well and was patient with me in getting all the info he needed. I look forward to being a Oneplan client because of him"

"Just a compliment to Renee Cowley at the service center. I needed to make a payment to OnePlan and Renee sent the details immediately for me. What floored me, however, is that after I sent the proof of payment, she emailed me to thank me. It's a small thing, but it really made my day. I've never had a service consultant confirm that they received proof of payment without asking me before :) I've been with OnePlan for ten years now and they still manage to surprise me by raising the service levels."

"I would just like to thank Oneplan for everything they have done for me in the last few weeks. I have been very ill this year and they covered my surgery that has given me hope for a better and healthy future. Thank you to all the staff especially Denzil Govender who gave me excellent service. I don't know what would have happened if I didn't get this surgery. Thank you guys."

"The treatment was good by violet keoreng."