"A good and effective medical plan. It gives me as a fur baby mom breathing space in medical situations. I know I have a back up plan. The service is exceptional, friendly and fast"

"I've had medical insurance for all three of my dogs for a while now and this is the first time I've claimed in-hospital benefit. To my delight the claim has been settled in full - I'm grateful for the cover and the friendly and efficient service from Kim Street!"

"Fantastic service from Razia Yousuf. Clear and to the point, very helpfull and a pleasure to deal with! Thank you for helping me insure my little cat."

"I am writing to extend my deepest gratitude for the outstanding service we have received from One plan pet insurance. They are professional responsive and genuine commitment to customer satisfaction. Thanks you once again for your excellent service. Belinda and Elvis"

"I am very satisfied with Oneplan Pet Insurance. So far they have paid every claim promptly without hesitation. Personally, I will recommend Oneplan above any other. Oneplan Pet Insurance, please keep up this standard of good service. Thank you. Trudie Ras"

"I’m very pleased with picking One Plan Pet Insurance. I’ve received such great assistance from the beginning and it was so easy to claim funds even when it was last minute. Taking my cat to the vet last minute was stressful but One Plan made it so easy and stress-free Thank you One Plan"

"This is the only insurance company I actually trust as I am deeply distrusting of them. When my dog got sick, they paid out above and beyond what we were covered for and it was quick. Other companies fight tooth and nail to deny but not them"

"Our Maddie swallowed a bass fishing hook, and was rushed into hospital. We were in such shock, we didn't even know how to get the pre-authorisation done. From start to finish, everyone at One Plan was absolutely awesome, comforting me from the get go. The fist call I made, I was sobbing, poor Teboho couldn't even hear what I was saying but he was comforting and helping me all the way. The hook was removed and Maddie was kept in hospital for observation, we got the approval done, after hours. Maddie is recovering at home and the funds have been paid from Onr Plan, within 48 hours. Kopano was helping via the Whatsapp line, sorting the payments out. We are so thankful to One Plan and all their amazing staff for helping us. Monique"

"First time using Oneplan Pet Insurance. Requested assistance in getting pre-approval for admitting my dog to hospital. Bonnie from Oneplan Pet Insurance immediately reply to my Whats App & provided me with the necessary form to be completed by the Vet. Bonnie kept following up until the matter was resolved. Thanks Bonnie & Oneplan Pet Insurance. Would highly recommend Oneplan Pet Insurance"

"My pets have been insured with OnePlan since 2016 I've always received impeccable service from them Last week my one doggy passed away and OnePlan has shown so much understanding and compassion throughout this time Shari Govender assisted me to remove my deceased doggy from the policy, and she was so kind and helpful conveying condolences to me on the loss of my dearest doggy"